Yes, our Resident Services team is available Monday - Friday from 8:30 a.m. until 6:30 p.m. for maintenance requests. The phone number is 410-628-7700. Non-emergency maintenance requests can also be submitted through the Resident Portal. Call 410-769-7600 for emergency service after hours and weekends.
Maintenance will be available for lockouts Monday through Friday from 8:00 a.m. until 8:00 p.m. There will be no fee associated with this service. There will be a fee on Saturday, Sunday and legal holidays, a $35.00 charge will be added to your account. If the lockout occurs after 8:00 p.m. and before 8:00 a.m., the resident will need to call a locksmith and be responsible for the fees charged by the locksmith. If the locksmith changes the locks, the resident will need to supply the maintenance department with a key.
The leasing office is located at 6616 Wycombe Way, Baltimore, MD 21234.
Jeff & Megan were very helpful throughout the application. They answered all questions we had with a smile and made us feel welcome.
I've been here for. 1 year and I've had exceptional service from maintenance each time I put in a request. I look forward to being here for quite a few long years . The maintenance crew has been very helpful. I want to thank the management crew as well as one resident here who has truly been a blessing to me. Hillendale Gate is my new home